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Frequently Asked Questions?

What Are the Major Advantages of Paintless Dent Removal & Repair?

 

Your vehicle’s factory paint job, which is the best finish it will ever have, is preserved through paintless dent removal (also referred to as paintless dent repair or PDR). Unlike traditional methods, paintless dent removal does not involve sanding, filler or mismatched paint.


Your vehicle’s structural integrity and original equipment manufacturer (OEM) parts are preserved with our paintless dent repair process. Unlike traditional vehicle methods, paintless dent removal does not involve cutting out and replacing OEM parts with non-OEM parts or misalignment.


Paintless dent removal is faster than repairs performed at a traditional body shop. Because we are highly specialized, our customers typically have two auto hail repair technicians working on their car at one time, and as a result, get their cars back faster than anywhere else.

 

How Does Paintless Dent Repair & Removal Work?

Our technicians utilize custom dent removal tools, specialized techniques and decades of experience to gently remove and repair dents and dings caused by hail from your vehicle. 


The underside of the hail damaged panels, which are accessed through a variety of points on each vehicle, are massaged and flexed until the panels return to their original shape, rather than covering the dents and dings up with filler and paint. 


This process is known as “paintless dent removal” or “paintless dent repair”, and is commonly referred to as PDR. Even hail damaged vehicles that have dents with a multi-inch diameter can typically be repaired through PDR. With paintless dent removal, the paint decompresses along with the metal so that no paint damage occurs during the hail damage repair process. 

What Do Insurance Companies Think of Paintless Dent Removal?

All major insurance companies have adopted paintless dent removal or paintless dent repair as the standard and best practice for dent removal and repairing hail damaged vehicles, regardless of the number of dents and dings. 


Insurance companies are a major reason for the widespread popularity of paintless dent removal (PDR) since the method is more effective and also maintains the vehicle’s original factory paint warranty. 

Can an Auto Hail Damage Claim Increase My Insurance Rates?

No. Many customers are initially hesitant to repair the dents and dings caused by hail damage on their vehicle because they think their insurance rates will increase. 


However, your comprehensive auto policy covers the damage incurred by “Acts of God”, such as hail, wind, tornadoes, and other natural disasters, so paintless dent removal through The Auto Hail Repair Experts is covered. 

Will Paintless Dent Removal Decrease the Value of My Vehicle?

No. Paintless dent removal or PDR requires no painting and therefore will not disturb the factory paint job of your vehicle, which means that when the hail damage on your vehicle is fixed, your car still has the best finish it will ever have. 

What If I Have Already Filed a Claim and Received a Damage Evaluation from My Insurance Company?

Even if you have already filed an auto hail insurance claim and received a hail damage evaluation from your insurance company, it is important that you call us at (318) 507-5217 or submit an online request to schedule a free evaluation for a vehicle that has hail damage. 


We can provide you with a PDR quote after this inspection. When an auto hail repair insurance adjuster comes to inspect hail damage on your vehicle, as with all insurance companies, the objective is to write the evaluation for as little value as possible and to take as little time as possible. 


For example, bright sunlight during the inspection, or your vehicle not being clean could have obscured dents, resulting in an inaccurate assessment of the hail damage to your vehicle. During our inspection we can provide you with all the information you need for paintless dent removal.


After we clean and bring your hail damaged vehicle inside our secure garage, we utilize specialized lights to perform a more thorough inspection of all of the dents and dings caused by hail damage, including the obscure blemishes that cannot be seen under bright sunlight. We then build a more detailed auto hail repair evaluation based on industry standards utilizing a specialized dent repair software program designed for hail damage.


We then contact your insurance company’s assigned auto hail repair claims adjuster directly and schedule a supplemental inspection of your hail damaged vehicle at our secure garage. When the hail damage insurance adjuster arrives, we will review your vehicle’s damage with the insurance adjuster, make sure the adjuster does not miss any hail damage, and will help negotiate the best possible claim on your behalf for paintless dent removal.

Additional Questions?